Shipping policy

Order Processing Times

All orders are processed within 1–3 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be slightly delayed. If there will be a significant delay, we will contact you by email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times are provided by the carrier and may vary.

• Standard Shipping: 3–7 business days
• Express Shipping: 1–3 business days
• International Shipping: Delivery times vary by destination

Please note: Delivery delays can occasionally occur due to carrier issues, customs, or high‑volume periods.

Shipment Confirmation & Tracking

You will receive a shipment confirmation email with tracking information once your order has shipped. Tracking will update within 24–48 hours.

Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

Lost, Damaged, or Stolen Packages

We are not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the shipping carrier to file a claim.

Incorrect Address

Customers are responsible for ensuring the shipping address is correct at checkout. We cannot reroute packages once shipped.

Contact Us

If you have any questions about your order or shipping, contact us at: sntleviuk@gmail.com